ORDER ISSUES FAQ
SUBSTITUTE, WRONG, OR MISSING ITEMS?
WHY DOES MY PROMO CODE NOT WORK?
Promo codes have expiration dates and cannot be used more than once. Promo codes also have to abide by certain guidelines, Ex: minimum purchase value or time of the year.
WHY DOES MY PROMO CODE SAY .01?
Although it appears to be a “penny being taken off”, We use this as a note for our fulfillment team to apply the products with the promo used.