DOMESTIC SHIPPING POLICY
AlphaDefenseGear.com wants to make it perfectly clear the PROCESSING times of your new order. Please refer to the following estimated time line for orders processing.
Orders placed on Monday through Sunday before 11:59 PM EST will begin processing within 24 hours of the following business days.
All orders will ship within 24 hours once processing is complete, pending availability and credit card verification. AlphaDefenseGear.com and its shipping partners can only deliver Mail as per the USPS permits.
APPAREL AND FACE SHIELD BACK ORDERS
Due to high volume of orders we occasionally will be out of stock of an item. If this occurs we will ship the balance your order and insert a card indicating the back-order, we will then reship the item at no expense once it comes available. We will notify you by email ( or phone if possible if no email available ) if this occurs with an estimate ship date of the Back ordered product.
CONTACT CUSTOMER SUPPORT
If you have any questions or want to check your order status, please contact us at 561.948.6557 or visit our live chat.
TRACKING YOUR PACKAGE
Please allow 48 hours from the time you receive your tracking number for it to populate before calling in to inquire.TRACK VIA USPS TRACK VIA IBC Track via DHL EXPRESS